Privacy Policy

This Privacy Policy describes our policies and procedures on the collection, use, and disclosure of your information when you use the Service and tells you about your privacy rights and how the law protects you. We use your personal data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation & DefinitionsInterpretation

Words with initial capital letters have meanings defined under the following conditions. These definitions apply whether in singular or plural form.Definitions

For the purposes of this Privacy Policy:

Account means a unique account created for you to access our Service. Company ("we", "us", or "our") refers to AlignFlow Ltd, 16 Curlew Road, Christchurch, BH23 4DB. Cookies are small files placed on your device by a website. Country refers to: United States (as this policy is for U.S.-based visitors). Device means any device that can access the Service, such as a computer, mobile phone, or tablet. Personal Data means information related to an identified or identifiable individual. Service refers to the website info.alignflowltd.com. Service Provider means any party processing data on behalf of the Company. Usage Data refers to data collected automatically through the use of the Service. Website refers to info.alignflowltd.com. You means the individual or entity using the Service.

Collecting and Using Your Personal DataTypes of Data Collected

We may collect the following personally identifiable information: Email address First and last name Phone number Address, State, ZIP code, City Usage Data (IP address, browser details, visit duration, etc.)Information from Social Media Services

If you connect with us via Google, Facebook, Instagram, Twitter, or LinkedIn, we may receive information from your accounts such as name, email, contact list, etc.Tracking Technologies and Cookies

We use Cookies (Session and Persistent), Web Beacons, and similar tools to enhance your user experience, remember preferences, and analyze performance. You may refuse cookies via your browser settings.

Use of Your Personal DataWe may use your personal data to:

Provide and maintain our Service Manage your account Fulfil contracts and transactions Contact you with updates or information Provide marketing and promotional content Respond to inquiries or support requests Deliver targeted advertising Evaluate and improve our services

Retention of Your Personal Data We retain personal data only as long as needed to fulfil purposes described herein or as legally required.

Transfer of Your Personal Data Your data may be transferred and stored outside your state or country (including in the UK). We ensure adequate protection during these transfers.

Delete Your Personal Data You may request deletion or correction of your data by contacting us at [email protected].

Disclosure of Your Personal DataBusiness Transactions: May occur during sale or merger.

Legal Requirements: We may disclose data to comply with laws or protect rights.

Security of Your Personal Data We implement appropriate measures to secure your data, though no method is 100% secure.

Third-Party Services We may share data with service providers such as: Google Analytics (https://policies.google.com/privacy)

Matomo (https://matomo.org/privacy-policy)

Stripe, PayPal, Intuit – for payment processing

HighLevel CRM

Hosting, SMS, AI, and cloud service providers

Behavioral Remarketing We use remarketing platforms including: Google Ads (https://policies.google.com/privacy)

Facebook (https://www.facebook.com/privacy/explanation)You can opt out using various tools such as:

Network Advertising Initiative

Your Online Choices

Children’s Privacy Our services are not intended for users under 13. We do not knowingly collect data from children without parental consent.

Links to Other Websites We are not responsible for the privacy practices of third-party websites linked through our Service.

Changes to This Privacy Policy We may update this policy. Any changes will be posted here with an updated "Last updated" date.

SMS/Text Message Privacy No sharing of opt-in data with third parties, except required providers.

SMS data used only for services you've opted into (e.g. reminders, updates).

You may opt out by texting "STOP" to our shortcode.

Data Sharing Commitment We do not sell your data.

Limited sharing with trusted service providers (see above).

Contact Us If you have any questions about this Privacy Policy, you can contact us:By email: [email protected] updated: 5 June 2025